---
title: "Zentrik + Fathom"
canonical_url: https://zentrik.ai/docs/integrations/fathom
markdown_url: https://zentrik.ai/docs/integrations/fathom.md
category: "Integrations"
learning_track: null
last_reviewed: 2026-04-19
---

# Zentrik + Fathom

Bring Fathom meeting transcripts into Discovery so teams can work from what customers actually said, with transcript-backed evidence tied to the insights and bets that follow.

## Overview

Fathom connects with a **workspace API key** an admin saves once. After that, anyone allowed to run Discovery imports can pull selected meetings without sharing personal credentials.

Fathom API keys are **user-scoped**. That means the key only sees meetings recorded by that user, or meetings shared to that user’s team.

## Connect Fathom

Create the integration in **Settings → Integrations → Fathom** and paste the **API key** from Fathom’s API Access settings.

### API key

1. In Fathom, open **User Settings → API Access**.
2. Generate an **API key** for the user whose meeting scope you want to import from.
3. In Zentrik → **Settings → Integrations → Fathom**, paste the key and save.
4. Use **Test connection** or a Discovery import preview to confirm the workspace can reach Fathom.

Secrets are stored **server-side**; Zentrik does not show them again after save.

## How to use it

Open **Discovery** and choose **Fathom** from the import options. Pick a date range and optionally narrow to specific recording IDs.

### Import meetings

1. Start a **Fathom** import from Discovery.
2. Choose the meeting date range you want to search.
3. Optionally enter specific **recording IDs**.
4. Confirm import to create Discovery signals from the matching transcripts.

Use this when the transcript itself is the evidence you want PMs and leaders to trace back to.

## For workspace admins

- **One workspace key** keeps imports centralized for v1.
- Fathom API keys are **not tenant-wide admin keys**. Even admins only see what the key’s user can access through Fathom sharing and team visibility.
- Rotate the key in Fathom and update Zentrik whenever your security policy requires it.

## Troubleshooting

### Credentials not working

Generate a new API key in Fathom, paste it into **Settings → Integrations → Fathom** in Zentrik, and save again. Watch for extra spaces when copying.

### Meeting not available

Confirm the meeting is visible to the same Fathom user or team that owns the API key. If it is not visible there, Zentrik cannot import it from that key.

### Still failing

[Contact us](https://zentrik.ai/contact) with your workspace name and what you tried—we will troubleshoot with you.

## Related guides

- [Zentrik + Fireflies](https://zentrik.ai/docs/integrations/fireflies)
- [Zentrik + Granola](https://zentrik.ai/docs/integrations/granola)
- [Zentrik + Gong](https://zentrik.ai/docs/integrations/gong)