---
title: "Zentrik + Gong"
canonical_url: https://zentrik.ai/docs/integrations/gong
markdown_url: https://zentrik.ai/docs/integrations/gong.md
category: "Integrations"
learning_track: null
last_reviewed: 2026-07-18
---

# Zentrik + Gong

Bring Gong call transcripts into Discovery as source-backed evidence for product decisions.

## Overview

An owner or admin connects Gong for the workspace. Users with import access can review and import calls available to that connection without connecting Gong themselves.

## Connect Gong

Create the integration in **Settings → Integrations → Gong** and paste Gong’s **Access Key** and **Access Key Secret** from your Gong API settings.

### Access key & secret

1. In Gong, open the developer or API area your org uses to issue **API keys**.
2. Generate a key pair with permission to read calls and transcripts you need.
3. In Zentrik → **Settings → Integrations → Gong**, enter both values and save.
4. Test the connection or open a Gong import in Discovery.

Zentrik does not show either value again after save.

## How to use it

Open **Discovery** and choose **Gong** from the transcript or signal import options. The call list reflects what the connected Gong account can see, subject to Gong’s retention and sharing rules.

### Import calls

1. Start a **Gong** import from Discovery.
2. Search or filter to the conversation you need.
3. Review transcript preview and speaker attribution when shown.
4. Import the selected calls as Discovery signals.

The imported signal keeps the call and speaker context needed to trace later insights back to the conversation.

## Troubleshooting

### Credentials not working

Create a new Gong access-key pair, paste both values into **Settings → Integrations → Gong**, and save.

### Call not listed

Confirm the call is visible in Gong for the same workspace the API key represents. If it is missing in Gong too, your Gong admin can help with sharing or retention.

### Still failing

[Contact us](https://zentrik.ai/contact) with your workspace name, the call date or title, and the step that failed. Do not include credentials or transcript text.

## Related guides

- [Zentrik + Granola](https://zentrik.ai/docs/integrations/granola)
- [Zentrik + Fireflies](https://zentrik.ai/docs/integrations/fireflies)
- [Zentrik + Fathom](https://zentrik.ai/docs/integrations/fathom)