---
title: "Configure email settings and the weekly digest"
canonical_url: https://zentrik.ai/docs/product/engagement-email-settings
markdown_url: https://zentrik.ai/docs/product/engagement-email-settings.md
category: "Product guides"
learning_track: "administration"
last_reviewed: 2026-11-04
---

# Configure email settings and the weekly digest

Review the managed sender and choose when opted-in members receive a community roundup.



## Before you start

You need a whole-portal administration grant to open **Emails**. Group administration does not include portal-wide email settings. Each member separately chooses whether to receive the weekly digest.

The sender is managed by Zentrik: **no-reply@updates.zentrik.ai**. These messages are outbound-only. Replies are not monitored; the message directs people back to the portal. Do not set up a team reply inbox as a prerequisite for this workflow.

## Choose the digest schedule

1. Open **Emails → Sender and schedule** in portal administration.
2. Review **Sending identity** and the outbound-only notice.
3. Select **Enable weekly digest** when the program is ready for recurring updates.
4. Choose the day, time and timezone. Confirm the timezone before interpreting the local send time.
5. Select **Save email settings**. Use **Discard changes** if you want to return to the saved configuration.

Turning on a digest establishes the next eligible roundup; it does not replay all old community content. The digest includes posts explicitly approved for it, not every new draft or published item.

![Email settings showing the managed no-reply sender and the separate Enable weekly digest and scheduling controls.](https://zentrik.ai/images/product/engagement/email-settings-light.jpg)

The sender is outbound-only. A weekly digest needs program enablement, approved content and eligible member opt-in.

## Approve content and respect member choices

Open the relevant published post and review its digest controls. Check the current revision and audience before approving it. If the content changes, review it again rather than assuming an old approval applies.

Only members who opted into the digest and remain eligible may receive it. Current enrollment, audience, pause and global/topic opt-outs still apply at dispatch. A member who declines a weekly digest may still choose research invitations or announcements independently.

An immediate announcement and a digest are separate delivery choices. Review the existing history and inclusion controls to avoid assuming the same item should be sent again. An empty eligible roundup is not a reason to invent or resend content.

## Review activity and check the result

Open **Emails → Delivery activity** to inspect bounded history by type, status and period. The item-specific controls remain the place to review and send an invitation, Study request or announcement.

Check the saved schedule and an eligible member’s actual preferences. Then inspect the resulting delivery activity. A configured schedule alone does not prove that a message was generated, accepted or delivered.

See [Send and schedule emails](https://zentrik.ai/docs/product/engagement-email) for item-specific review and [Email delivery states and contact rules](https://zentrik.ai/docs/product/engagement-email-reference) for interpreting the history.

## Troubleshooting

### I cannot find Emails

Check that you have whole-portal administration. A selected-group grant is intentionally narrower.

### The digest has no content or recipients

Check explicit digest approvals, the eligible time window, current audiences and member opt-ins. Publishing alone does not approve every post for a digest.

## Related guides

- [Administer a Zentrik workspace safely](https://zentrik.ai/docs/product/workspace-administration)
- [Set up the Ideas Portal](https://zentrik.ai/docs/product/ideas-portal)
- [Invite people and manage access](https://zentrik.ai/docs/product/workspace-access)