# Participant journeys recover better across devices and sessions.

Portal 1.16.1-1.20 · Released 2026-08-11

AI interviews recover from refreshes, microphone and transcription gaps, and mobile identity changes while prototype Studies become easier to complete.

## What changed

- Recover AI interview sessions after reloads and transient failures
- Persist transcription and participant events more reliably
- Remember participant identity across supported devices
- Improve mobile fit and prototype Study completion

## Keep the participant moving

Session refresh, microphone, transcription, and event recovery reduce avoidable dead ends while preserving the participant's place.

## More in this release

### Interview recovery

Common interruptions do not have to end the session.

- Improved session refresh and event persistence
- Added recovery for microphone and transcription interruptions
- Improved participant memory and identity continuity

### Mobile and prototypes

Participant journeys fit more real-world contexts.

- Improved mobile identity fit
- Added prototype Study support and safer participant completion
- Improved error reporting for participant-facing flows

Canonical page: https://zentrik.ai/releases/portal-1-16-1-1-20