Zentrik + Fireflies

1. Log in to Fireflies as the account that should own the Zentrik connection.
2. Open Integrations, choose Fireflies API, and copy the API key.
3. In Zentrik, open Settings -> Integrations -> Fireflies.
4. Paste the API key and save.
5. Use Test connection or run a small Discovery transcript scan to confirm Zentrik can reach Fireflies.

Secrets are stored server-side; Zentrik does not show them again after save. Fireflies treats API keys like bearer tokens, so rotate the key in Fireflies and update Zentrik if the key may have been exposed.

Fireflies reference: Authorization and how to get your API key.

1. Choose one or more Channels to restrict the scan, or leave the filter empty to search all meetings visible to the key.
2. Choose the date range that contains the conversations you want to evaluate.
3. Use Keyword to search transcript text or titles. Set Search scope to All, Title, or Transcript depending on how specific the phrase is.
4. Use Organizer emails when the right calls were run by a known teammate.
5. Use Participant emails when you know who should appear on the call.
6. Click Find transcripts.
7. Review the results. Already-imported transcripts are marked, and live or still-processing transcripts cannot be imported yet.
8. Preview transcript text when you need to confirm the call contains product signal.
9. Select only the ready transcripts that should become Discovery signals.
10. Click Import selected.

After import, Zentrik stores the speaker-attributed transcript snapshot, channel membership, source links, participant and organizer metadata, Fireflies privacy metadata, and summary fields. Transcript sentences are the primary Discovery evidence; Fireflies summaries remain supporting source metadata.

Use Fireflies imports for calls where the transcript itself is the evidence you want PMs and leaders to trace back to: product gaps, repeated workflow pain, support escalations, and moments where a participant explains why a problem matters.

Workspace owners and admins can configure automatic imports from Settings -> Integrations -> Fireflies:

1. Under Import scope, select every Fireflies channel allowed to enter Zentrik.
2. Optionally map each allowed channel to a destination product. Channels without a mapping still import, but their signals are not given a fixed product link.
3. Save the integration settings.
4. In Signal import, run the operation once to verify the scope.
5. Choose Schedule, select an interval, and save it.

Scheduled runs use an explicit channel allowlist and retrieve only new transcripts in the run's time window. Meetings outside the saved channels are not imported. When a channel has a product mapping, its new transcript signals are linked to that product before normal processing begins. Each run stores a receipt, deduplicates meetings by Fireflies transcript ID, and advances its time window only after a safe run completes.

If the same transcript belongs to more than one mapped channel, the first matching channel in the saved allowlist determines the product. Keep overlapping channel scopes ordered intentionally when they map to different products.

If meetings are assigned to channels after transcription, use an interval that gives the Fireflies workflow time to route them. Fireflies Enterprise workspaces can use the Fireflies Rules Engine to assign future meetings to channels automatically.