Customer feedback to specs

Give builders the customer reason.

Carry what customers teach you into a brief engineers and AI agents can use. Keep the sources, scope, and open questions in view.

Opportunity evidence$1.8M

Reports block customer reviews

Northstar

$640K

renewal risk

Best ideaimpact / effort

Preserve report state

Best fit
Ready

Filters and exports stay visible.

92

Medium

How it works

From messy signal to implementation-ready work.

Find the need, compare ideas, and test assumptions. Keep what the team learns with the work it chooses to build.

Start with customer evidence

Bring calls, tickets, research, and existing ideas into the same product workspace.

Choose what deserves a test

Review recurring problems and rank ideas against the evidence. Your team chooses what to investigate.

Let findings change the brief

Use customer tests to revise the idea. Carry the findings, constraints, and acceptance criteria into a reviewed brief.

Give builders the reasons

Engineers and AI agents can inspect the customer evidence, scope, and decisions behind the work.

Agent context pack
Ready

Review reports are ready for implementation

1

Evidence

12 linked mentions

2

Opportunity

Impact + constraints

3

Build handoff

Scope, rules, checks

Implementation brief

Intent

Preserve report filters

Checks

Keep source links

Scope

Use known states

Evidence and checks stay attached.

Runbook

Stories
Tasks
Jira
Ready for planning and build.

Evidence into scope

The requirement comes with its reason.

Follow the brief back to customer evidence and team decisions. Check the scope and acceptance criteria before building.

What travels with the work

Requirements that carry the customer story.

Customer evidence

Calls, tickets, and research remain linked to the problem and the chosen idea.

Product decision

The team can recover the choice, its reasons, and the alternatives it considered.

Build-ready scope

The reviewed brief carries requirements, acceptance criteria, constraints, and open questions.

Delivery handoff

Builders can use the brief and inspect its sources through the connected tools your team chooses.