Portal 1.16.1-1.20Ideas Portal
Participant journeys recover better across devices and sessions.
AI interviews recover from refreshes, microphone and transcription gaps, and mobile identity changes while prototype Studies become easier to complete.
What changed
- Recover AI interview sessions after reloads and transient failures
- Persist transcription and participant events more reliably
- Remember participant identity across supported devices
- Improve mobile fit and prototype Study completion
Keep the participant moving
Session refresh, microphone, transcription, and event recovery reduce avoidable dead ends while preserving the participant's place.
More in this release
Interview recovery
Common interruptions do not have to end the session.
- Improved session refresh and event persistence
- Added recovery for microphone and transcription interruptions
- Improved participant memory and identity continuity
Mobile and prototypes
Participant journeys fit more real-world contexts.
- Improved mobile identity fit
- Added prototype Study support and safer participant completion
- Improved error reporting for participant-facing flows