Delivery and integration diagnostics
Keep task discussions close to delivery work, review older import runs, and preview paused Gong matches before deciding what to check next.
What changed
- Open a task from the Inbox to see its discussion beside the work list.
- Preview a paused Gong window to see how many matched calls already have Signals.
- Review account attention with the original customer excerpts and their sources.
Keep task discussions with delivery work
Create and organize work items in task lists, connect blocked or related tasks, and keep discussion, pull request links, and Jira imports with the task. The Inbox shows what needs attention and opens the selected conversation beside the work list.
Review paused Gong imports before acting
Admin can inspect older failed import runs. For a paused Gong connection, Preview paused window checks a bounded range against its saved rules and shows how many matching calls already have Signals. It does not read transcripts or import calls. Transcript relevance, product classification, and product links still need review.
Review customer evidence by account
Account Attention is an optional view that ranks accounts by personal priorities built from recorded sources and classifications. Open an account to read original customer excerpts with links to the supporting evidence. The view surfaces recorded information; it does not assess account health or infer business impact.
More in this release
Initiative decisions
- Decision plans show waiting customers what they will read when an idea is set aside, and metric labels explain why the team’s score stands.